Legal Notice
Object and Acceptance
This legal notice regulates the use of the website: web.tenohomes.com.
The website web.tenohomes.com provides services whose primary purpose is to allow contact between users and the entity, whether to contact us, respond to your request, manage your complaint, process your booking, exercise your data protection rights, or request additional information.
Browsing the web.tenohomes.com website grants you the status of user and implies full and unconditional acceptance of each and every provision included in this Legal Notice, which may be subject to modifications.
The user agrees to make correct use of the website in accordance with the laws, good faith, public order, traffic practices, and this Legal Notice. The user will be responsible before TENOHOMES VACATIONAL and third parties for any damages that may arise due to the breach of this obligation.
Ownership of the Website and Identification of the Information Society Service Provider
To comply with the general information principle required by Article 10 of Law 34/2002, of July 11, on Information Society Services and E-commerce, we inform our users that this website is owned by TENOHOMES VACATIONAL, registered in the Mercantile Registry of ________ in sheet ______, folio _____ of the ______ section.
Address: Calle Ajoque 4, 38480 – Buenavista del Norte
Email: www.tenohomes.com
Phone: 638216205
General Access and Use Conditions
The website and its services are freely accessible, although the use of certain areas or services is subject to the completion of data collection forms. Only individuals over 18 years old can provide data through our website, and minors under 14 years old cannot provide data without the consent of their parents or guardians.
The user guarantees the authenticity and current status of all the data communicated to TENOHOMES VACATIONAL and will be solely responsible for any false or inaccurate statements made.
www.tenohomes.com has the following types of users:
- Users who provide data in any of the available forms: The personal data requested by TENOHOMES VACATIONAL includes the name, surname, city, province, phone number, email address, and those provided by the user when filling out the forms.
- Users who have not contacted TENOHOMES VACATIONAL but whose data is collected: Data provided by cookies.
- Users of our private area for owners: Includes the username and password.
- Users who make bookings through our website: The data provided by the user during the booking process and the booking details.
3.1 Rules and Prohibitions for the Use of Our Services by Users
The user expressly agrees to make proper use of the content and services offered and not to use them for:
- Distributing illegal, violent, pornographic, racist, xenophobic, offensive content, promoting terrorism, or in general, anything contrary to the law or public order.
- Introducing computer viruses or performing actions likely to alter, damage, interrupt, or generate errors or damages to TENOHOMES VACATIONAL’s or third-party documents, data, or physical and logical systems, as well as hindering other users’ access to the website and its services.
- Attempting to access restricted areas of TENOHOMES VACATIONAL’s or third-party computer systems and, if applicable, extracting information.
- Violating intellectual or industrial property rights or breaching the confidentiality of TENOHOMES VACATIONAL’s or third parties’ information.
- Impersonating another user, public authorities, or a third party.
- Reproducing, copying, distributing, making available, or in any other way publicly communicating, transforming, or modifying the content unless authorized by the holder of the corresponding rights or legally permitted.
- Collecting data for advertising purposes and sending any kind of advertisement or communications for sales or other commercial purposes without prior request or consent.
3.2 Procedure in Case of Illicit Activities
If any user or third party considers that there are facts or circumstances that reveal the illicit nature of using any content and/or performing any activity on the website pages included or accessible through the site, they must send a notification to TENOHOMES VACATIONAL, identifying themselves correctly, specifying the alleged violations, and expressly stating under their responsibility that the information provided in the notification is accurate.
Privacy Policy
The user can consult how TENOHOMES VACATIONAL uses their data and the implemented security measures through the following link: “Privacy Policy.”
Cookie Policy
TENOHOMES VACATIONAL installs cookies on the user’s computer. To learn more about the cookies on our website, please visit the following link: “Cookie Policy.”
Notifications
All notifications and communications between the users and TENOHOMES VACATIONAL will be considered effective, for all purposes, when made via postal mail, email, or telephone communication. Users must contact TENOHOMES VACATIONAL through:
- Postal mail delivered to the following address: TENOHOMES VACATIONAL, Calle Ajoque 4, 38480 – Buenavista del Norte, Tenerife.
- Sent by email to the following address: www.tenohomes.com
Industrial and Intellectual Property
All content on the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work owned by TENOHOMES VACATIONAL, with no rights of exploitation transferred to the user beyond what is strictly necessary for the correct use of the website.
In short, users accessing this website may view the content and make authorized private copies, provided that the reproduced elements are not subsequently transferred to third parties, installed on servers connected to networks, or exploited in any way, and only while the service is active.
Furthermore, all trademarks, trade names, or distinctive signs of any kind that appear on the website are the property of TENOHOMES VACATIONAL, and no access or use of the website grants the user any rights over them.
The distribution, modification, assignment, or public communication of the contents and any other act not expressly authorized by TENOHOMES VACATIONAL is prohibited. In case of non-compliance, TENOHOMES VACATIONAL will take the appropriate legal measures.
Exemption from Liability and Modification of this Legal Notice
The website web.tenohomes.com uses information security techniques such as firewalls, access control procedures, and cryptographic mechanisms to prevent unauthorized access to data and ensure its confidentiality.
The information disseminated on this website is solely for informational purposes, and TENOHOMES VACATIONAL reserves the right to delete or suspend its dissemination, either fully or partially, and to modify the structure and content of the website without prior notice, even limiting or not allowing access to such information. TENOHOMES VACATIONAL strives to maintain the quality and update of this information and to avoid and minimize possible errors, but TENOHOMES VACATIONAL will not be responsible for damages caused by decisions made based on the disseminated information, inaccuracies, omissions, or errors contained in it, or issues arising from the use of this website or any external connected sites; nor for damages and/or losses in the user’s software or hardware due to accessing this website.
Users expressly agree that TENOHOMES VACATIONAL will not be responsible for unauthorized access or alteration of their transmissions or data, any material or data sent or received or not sent or received, or any transactions performed through its website.
TENOHOMES VACATIONAL reserves the right to unilaterally modify this legal notice at any time without prior notice, with the only obligation to inform the user of the modifications through web.tenohomes.com.
Regarding the information disseminated on the website, the content in the “General Booking Conditions” document will prevail over this Legal Notice.
Partial Invalidity
If any of these clauses is declared null and void by a final decision of a competent authority, the remaining terms and conditions will remain in effect without being affected by the declaration of nullity.
Applicable Law and Competent Courts
This website is subject to the provisions of Spanish legislation and applicable European regulations.
Any dispute arising from or related to the use of the website or these products will be submitted to the non-exclusive jurisdiction of the courts and tribunals in the province of Santa Cruz de Tenerife, Spain.
If you are a final consumer, nothing in this clause will affect your rights recognized by the applicable legislation, and you may choose to file a claim to enforce your rights in connection with these Terms before the court or tribunals corresponding to your domicile.
Date: February 23, 2025
Version: V.1.0
