Cookie Policy

WHAT ARE COOKIES?

A cookie is a text file that a web server may store on your computer’s hard drive to store some kind of information about you as a user. Cookies are used for various purposes, such as storing data for future visits, recognizing the user to avoid asking for authentication again, knowing which pages you visit, or saving your preferences in customizable areas. Websites usually use cookies to obtain statistical information about their web pages and analyze the behavior of their customers/users.

Cookies used for the following purposes are exempt from the obligations established in Article 22.2 of the LSSI:

• Allowing communication solely between the user’s computer and the network.
• Strictly necessary to provide a service explicitly requested by the user.

Thus, the exempted cookies include those whose purpose is:

• User input cookies: These are stored on the computer when the user enters information on a webpage, for example, when filling out a web form.
• Authentication or user identification cookies (session-only): Their purpose is to identify a user when they enter their credentials to log in.
• User security cookies: These detect security problems or risks, for example, detecting repeated failed login attempts.
• Media player session cookies: These allow the playback of multimedia content on visited websites, for example, videos that play automatically when entering a site.
• Session cookies for load balancing: These connect the website server and the user’s server to transmit information between them.
• User interface customization cookies: These cookies remember the user’s preferences during their navigation through a website, such as language, chosen browser, etc.
• Social content sharing cookies: Used when the user visits social networks through a website, for example, sharing an article on social media.

The specific uses we make of these technologies are described in the following sections.

TYPES OF COOKIES

Cookies can be classified according to the following criteria:

• According to who installs the cookie:

  • First-party cookies: These are sent to the user’s device from an equipment or domain managed by the publisher, and from which the requested service is provided.
  • Third-party cookies: These are sent to the user’s device from an equipment or domain managed by us or a third party, but the information collected through these cookies is managed by a third party other than the website owner.

• According to their storage period:

  • Session cookies: These last for the time the user is browsing the website and are deleted when the browsing session ends.
  • Persistent cookies: These are stored on the user’s device for a longer period, making it easier to manage the chosen preferences without needing to repeat certain parameters each time the website is visited.

• According to their purpose:

  • Technical cookies: These cookies are essential and strictly necessary for the correct functioning of a website and the use of various options and services it offers, for example, session maintenance cookies, security elements, and social content sharing cookies.
  • Personalization cookies: These allow the user to choose or customize features of the website, such as language, regional settings, or browser type.
  • Analytical cookies: These are used by websites to create user navigation profiles and understand their preferences, improving the product and service offering. They allow control of geographic areas of greater interest to a user, the most accepted content on the website, etc.
  • Advertising/Behavioral cookies: These store information about user behavior, obtained by continuously observing their browsing habits, allowing the development of a specific profile to show personalized ads.

COOKIES USED ON OUR WEBSITE

www.tenohomes.com uses the following types of cookies:

• Technical cookies: These allow users to navigate the website, remember passwords, and use web functionalities.
• Analytical cookies: We use Google Analytics cookies to quantify the number of users visiting the website. These cookies measure and analyze how users navigate the site. This information helps TENOHOMES VACATIONAL continually improve its services and user experience. For more information, you can consult the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
• Advertising and behavioral cookies: These cookies are used to display relevant ads to users based on their behavior on our website. They also limit the number of times a user sees an ad and help TENOHOMES VACATIONAL measure the effectiveness of its advertising campaigns. By browsing the website, the user agrees to the installation of these cookies on their device and the querying of them when visiting the TENOHOMES VACATIONAL website in the future.

View and configure cookies installed on our website domain:

Cookie settings

This website, like most websites, includes features provided by third parties.

Our website is live and may include new designs or third-party services. This can occasionally change your cookie settings and result in cookies not detailed in this policy.

INFORMATION AND OBTAINING CONSENT FOR INSTALLATION

www.tenohomes.com has established appropriate mechanisms to obtain the user’s consent regarding non-strictly necessary cookies. This includes analytical or measurement cookies, which will not be installed unless the user explicitly accepts them.

When you access our website, a pop-up window appears informing you about all cookie details, offering granular acceptance of them.

The user will not have to give consent each time they visit the website. We will keep your consent and cookie preferences for a maximum period of 24 months. Before this period expires, we will ask you to renew your consent regarding cookies.

HOW CAN I PREVENT COOKIE INSTALLATION?

The user can reject the installation of all cookies according to their preferences, except for those they explicitly authorize or those that are technical and must be installed to ensure the proper functioning of the website, indicating which cookies they wish to install or reject in the cookie acceptance pop-up window that appears upon entering the homepage. However, there are other ways to prevent cookies from being installed on your device, as described below.

The user can configure their browser to accept or reject the cookies they receive, or to notify them when a server wants to store a cookie. If some technical cookies are disabled, the correct functioning of certain website utilities cannot be guaranteed.

The user can disable the storage of “analytical and advertising” cookies from Google Analytics on their device through the opt-out systems provided by Google Analytics.

Below are examples of how to disable cookies:

Configuring the browser itself:

• Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
• Firefox: https://support.mozilla.org/es/kb/Borrar%20cookies
• Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES.
• Chrome: https://support.google.com/accounts/answer/61416?hl=es.
• Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

For more information, you can visit the Spanish Data Protection Agency’s website, which helps configure privacy settings in social networks, browsers, and mobile operating systems.

Using third-party tools:

There are online third-party tools that allow users to detect cookies on each website they visit and manage their deactivation, such as:

• http://www.ghostery.com
• http://www.youronlinechoices.com/es/

In any case, the user can allow or block cookies, as well as delete their browsing data (including cookies) from their browser. Please consult the options and instructions provided by your browser for this. Note that if you accept third-party cookies, you must delete them from your browser options.

LINKS TO OTHER WEBSITES

If you choose to leave our website via links to other websites not belonging to our entity, we are not responsible for the privacy policies of those websites or the cookies they may store on your computer.

HOW DO WE COLLECT AND USE IP ADDRESSES?

Web servers can automatically detect the IP address and domain name used by users.

An IP address is a number assigned automatically to a computer when it connects to the Internet. This information allows the subsequent processing of data to check if the user has given consent for cookie installation, perform statistical measurements to know the number of visits to the website, the order of visits, the access point, etc.

INTERNATIONAL DATA TRANSFER

The cookies installed on our website domain are installed on our server so that the data collected by them is not subject to international data transfers.

UPDATING OUR COOKIE POLICY

This policy is periodically reviewed to ensure its validity, so it may undergo changes. We recommend you visit the page periodically, where we will inform you of any updates regarding this matter.

Date: February 23, 2025
Version: V.2.0